Testimonials

Franchisee Testimonials

"I have been impressed by the excellent systems and processes in place and the commitment to support me from head office. From the feedback I have received already I am convinced that this unique IT support offering will have a huge impact on this market and is a great business opportunity."

"We recognise that a phenomenal amount of thought, care and work has gone into every area of this franchise. You seem to have thought of everything necessary to help us succeed as a business. If we had any questions you had already covered them. On top of all of that you’ve just been plain nice people to deal with! I can’t over-emphasise how amazed we are at the level of support from you"

"We really appreciate everything you have done and can see the huge amount of work and thought you have put into the business model and manual. Your dedication is an inspiration and we really feel we have made the right decision in joining with you. Thank you again."

"What can I say... True Professionalism, Shear Enthusiasm, Plenty of positive energy. From the first telephone call, to subsequent meetings, all the way through to the training, you filled me with confidence in your organisation, and your abilities. I feel a lot more confident knowing I have you to support me."

"The PC Support Group opened up a wide variety of features and functions that would take my business years to develop. To name a few: branding, CRM systems, pricing structures, a pool of engineers to call upon, etc. The systems and opportunities are better than I had initially hoped. I see The PC Support Group as a fantastic opportunity for me to build my own successful IT Support business.”

"The PC Support Group business is a great opportunity for anyone who is prepared to put in the work. Everything from day one has been professional and well thought out. The training exceeded my expectations - I had some doubts as to how it would go but these were cast aside from day one as the course was well structured, had plenty of variety and was delivered in a professional manner. The level of detail within the Operations Manual covers absolutely everything to run a successful business. If someone has the willingness to invest the time and effort in making the franchise a success then The PC Support Group gives them every management, sales and technical tool necessary."

"I'm excited to be working with a bunch of people who believe in the same principles as me about providing high quality IT support to customers. They have created a great set of processes that will make it easy for me to deliver great IT service in my area. The processes are top notch and have obviously been designed by people with a depth of understanding of how to deliver an efficient, viable service to customers. They definitely will provide an advantage to me over my competitors. If they'll have you, sign up quickly."

Partner Testimonials

"As a company that specialises in Training & Development and understands the importance of getting training right, I am deeply impressed with the training & support provided by The PC Support Group to their Franchisees. The manuals and support materials are comprehensive and provide everything you need to know about running a succesful franchise. Coupled with the business acumen, experience and obvious passion Phil & Simon have for sharing the model they have developed; I have no hesitation in endorsing the training they provide to anyone who needs reassurance they'll get the support they need"

Customer Testimonials

"I had been having problems with my computer for months and had taken it on several occasions to a local computer repair shop. I got in touch with The PC Support Group and after an hour everything was working again."

"The PC Support group has been looking after us for some time now, the service is second to none, efficient, effective, professional, competitive and delivered with integrity, what more could we ask for."

“Since we started using the BusinessCARE service… the number of IT problems we experience has reduced. It’s very convenient, quick and works really well. I would definitely recommend it to others.”